Is your hospice confident about its readiness for The Centers for Medicare & Medicaid Services new guidance for hospice surveyors?   To promote efficiency and effectiveness in the hospice survey process, CMS has modified the hospice survey protocol to refine the focus on quality of care.

If you're not confident about your readiness for the CMS survey process, contact Optum to learn how the Optum Clinical Services team can help your hospice today.

Top Two Hospice Deficiencies FY 2022

• • • • • Individualized plan of care is established for each patient & family based on needs identified in the assessments
        • Plan of care includes all services necessary for palliation and management of terminal illness
        • All medication & treatment orders are complete
        • All DME used by patient is included on plan of care

• • • • • Ongoing med reviews for all patients reflecting most current med profile
        • All PRN meds have an indicator to identify when PRN should be administered
        • Oxygen (O2) is listed on the med profile
        • Physician is notified of any med discrepancies, side effects, reactions, etc

Hospices that substantially fail to meet requirements will be identified for a special focus program with surveys at least every six months.

Optum Clinical Services

With over 50 hospice and palliative care trained pharmacists and multiple hospice nurses, the Optum Clinical Services team offers a range of comprehensive clinical solutions that assist you in complying with Medicare Hospice Conditions of Participation (CoPs), providing exceptional patient care and managing costs.

Let’s get started!

If you’re looking to advance your pharmacy services program, contact us to receive additional info and talk to a Optum representative.